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​Q&A for Customers of Fabric-Fabric.com

2024 May 3rd

Q&A for Customers of Fabric-Fabric.com

1. What types of fabrics does Fabric-Fabric.com offer? Fabric-Fabric.com offers a wide range of fabrics including cotton, linen, silk, wool, polyester, and specialty fabrics suitable for sewing, crafting, quilting, and home decor projects.

2. Are the fabrics sold on Fabric-Fabric.com suitable for both personal and professional use? Yes, the fabrics can be used for personal sewing and crafting projects as well as for professional purposes such as making garments, accessories, and home furnishings.

3. Does Fabric-Fabric.com offer international shipping? Yes, Fabric-Fabric.com offers international shipping to many countries. Shipping costs and delivery times may vary based on the destination.

4. What are the shipping costs and delivery times for orders placed on Fabric-Fabric.com? Shipping costs and delivery times depend on the shipping method selected and the destination. Fabric-Fabric.com provides detailed shipping information during the checkout process.

5. Does Fabric-Fabric.com offer discounts or promotions? Fabric-Fabric.com often runs promotions and discounts on select fabrics and products. Customers can check the website regularly or sign up for the newsletter to receive updates on promotions and special offers.

6. What is the return policy of Fabric-Fabric.com? Fabric-Fabric.com has a return policy that allows customers to return unused and uncut fabrics within a certain timeframe for a refund or exchange. The specific details of the return policy, including any applicable restocking fees, are available on the website.

7. How can I contact customer service if I have questions or need assistance? Customers can contact 

Fabric-Fabric.com customer service team via email or phone. Contact information is usually provided on the website's "Contact Us" page.

8. Does Fabric-Fabric.com provide fabric swatches or samples? Fabric-Fabric.com  offer fabric swatches or samples for certain fabrics upon request. Customers can inquire about fabric samples by contacting customer service.

9. Are there bulk or wholesale discounts available for larger orders? Fabric-Fabric.com may offer bulk discounts or wholesale pricing for customers placing larger orders. Customers interested in bulk purchases can reach out to customer service for more information.

10. Does Fabric-Fabric.com have a loyalty program or rewards system for regular customers? Fabric-Fabric.com may have a loyalty program or rewards system that offers benefits to regular customers. Details about any loyalty program can typically be found on the website or obtained by contacting customer service.