- Shipping & Returns
Shipping & Returns
RETURN POLICY FOR ONLINE ORDERS
• We do not accept returns on fabric or trim that has been cut, dyed or washed.
• We do not accept returns on home decor swatches, custom-made orders, clearance sale items.
• We are unable to process exchanges. Please return the item and make a separate purchase for a replacement. You will be credited the entire purchase price of the item(s), including taxes, where applicable, and minus any restocking fees. Returns will be credited via the original form of payment, two to three weeks after they are received, if returned within 30 days from delivery date.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded
To return your product, you should mail your package to: fabric fabric at
530 Keele St # 305 Toronto Ontario M6N3C9
• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. The shipping and handling charges will only be refunded when the
return is a result of our error.
• Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.